📅 Last Updated: 03-07-2025

At Kindhearts Initiative, your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with our website, services, and forms.

1. What We Collect

We may collect the following personal data:

• Your name, email address, and phone number

• Payment confirmation details (for donation or service-related transactions)

• Any information you choose to provide through our forms

2. Why We Collect It

We collect your data for the following purposes:

• To provide, operate, and improve our services

• To communicate important updates and information

• To fulfill legal and regulatory obligations

• To analyze usage and improve user experience (UX)

3. Legal Basis for Processing

We process your personal data based on the following legal grounds:

• Your consent

• Performance of a contract

• Compliance with legal obligations

• Our legitimate interest in improving and managing our services

4. Data Retention

We retain your personal data only as long as necessary to:

• Fulfill the purposes outlined in this policy

• Comply with applicable laws and regulations

5. Data Sharing

We do not sell your personal data.

We only share your information with:

• Trusted third-party service providers, such as secure payment processors, who support our operations and are bound by confidentiality obligations

6. Your Rights

Under data protection laws, you have the right to:

• Request access to your personal data

• Correct or delete your information

• Withdraw your consent at any time

• Lodge a complaint with relevant authorities such as NDPC, NITDA, or FCCPC

7. Data Security

We implement appropriate technical and organizational safeguards to protect your personal data against unauthorized access, alteration, disclosure, or destruction.

8. Cookies

We use cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings at any time.

9. Contact Us

For questions or concerns regarding your personal data or this Privacy Policy, please contact us at:
📧 support@kindheartsinitiative.com

Supervisory Authorities

For further guidance or to report concerns, you may contact:

• NDPC (Nigeria Data Protection Commission)

• NITDA (National Information Technology Development Agency)

• FCCPC (Federal Competition and Consumer Protection Commission)

By using our website, you agree to the terms outlined in this Privacy Policy.